Books of the Macabre - Author Paul Gambino

TERMS OF SERVICE

Terms of Service

Effective Date: December 1, 2025

1. Acceptable Use

You may use this site for lawful purposes only. You agree not to:

  • Interfere with website functionality
  • Attempt to gain unauthorized access to systems
  • Use the site to transmit harmful or malicious code

We reserve the right to restrict access or suspend accounts for misuse.

2. Product Information

We strive to ensure product details, descriptions, and images are accurate. However:

  • Colors and appearance may vary depending on screen settings
  • We reserve the right to modify product offerings at any time

3. Orders and Payments

All payments are processed through PayPal. By placing an order, you agree that:

  • You are authorized to use the payment method provided
  • Order confirmation does not guarantee availability
  • We may cancel an order if we suspect fraud, error, or misuse

4. Pricing

Prices are listed in US dollars and may change without notice.

Taxes, duties, or shipping fees may apply depending on your location.

5. Intellectual Property

All content on this website—including text, images, logos, and designs—is the property of Moon of Pearl, LLC, or is used with permission. You may not copy, distribute, modify, or reproduce any part of this website without written consent.

6. Third-Party Services

Payments and certain features may be provided by third parties (e.g., PayPal). We are not responsible for their actions, errors, or policies.

7. Limitation of Liability

To the fullest extent permitted by law, Moon of Pearl, LLC, is not liable for:

  • Indirect or consequential damages
  • Losses resulting from website downtime
  • Errors, inaccuracies, or omissions in content
  • Issues arising from third-party service providers

8. Indemnification

By using this website, you agree to indemnify and hold Moon of Pearl, LLC, harmless from claims arising out of your misuse of the website or violation of these terms.

9. Governing Law

These Terms & Conditions are governed by the laws of New York State, without regard to conflict-of-law principles.

10. Contact Us

If you have any questions about these Terms:

Email: Paul@Collectingthemacabre.com

Refund & Returns Policy

Effective Date: December 1, 2025

We aim to ensure your satisfaction with every purchase. Please review our refund and return practices below.

1. Eligibility for Returns

We accept returns under the following conditions:

  • The item is undamaged, in its original packaging, and in resellable condition
  • The return request is made within 14 days of delivery
  • The item is not listed as non-returnable (e.g., digital downloads, personalized items)

To initiate a return, contact us at Paul@Collectingthemacabre.com with your order number and order details.

2. Non-Returnable Items

The following items cannot be returned:

  • Digital products
  • Personalized or custom items
  • Items marked "Final Sale"

3. Refunds

Once we receive and inspect your returned item:

  • Approved refunds will be processed through PayPal
  • Refunds will be issued to the original payment method
  • Shipping costs are non-refundable unless the error was ours

You will be notified by email when your refund has been processed.

4. Damaged or Incorrect Items

If your order arrives damaged or incorrect:

  • Contact us within 48 hours of delivery
  • Include photographs of the issue
  • We will arrange a replacement or refund at no additional cost

5. Exchanges

At this time, we offer exchanges only for damaged/incorrect items.

6. Contact Us

For questions or return requests:

Email: Paul@Collectingthemacabre.com

Shipping Policy

Effective Date: December 1, 2025

This Shipping Policy outlines how we process and deliver orders.

1. Order Processing Time

Orders are typically processed within:

  • 5 business days for standard items
  • 10 business days for specialty or limited-edition products

Processing time does not include weekends or holidays.

2. Shipping Methods and Rates

Shipping options and rates vary based on:

  • Destination
  • Item weight or size
  • Selected shipping speed

Shipping fees are calculated at checkout through PayPal or our integrated shipping system.

3. Domestic Shipping

We ship to addresses within the USA. Delivery times vary but typically fall within:

  • Standard Shipping: 4-12 days

4. International Shipping

International shipping is available to select countries with shipping costs upon request. Customers are responsible for:

  • Customs duties
  • Import taxes
  • Any additional border fees

These charges vary by country and are not included in our product prices.

5. Tracking Information

Once your order ships, you will receive a tracking number (when available) via email.

6. Lost, Stolen, or Delayed Packages

We are not responsible for packages lost or stolen after delivery is confirmed.

For delivery issues:

  • Contact the carrier first
  • Notify us if additional assistance is needed

7. Incorrect Shipping Information

Customers are responsible for ensuring correct shipping details at checkout.

We are not responsible for delays or lost items due to incorrect addresses.

8. Contact Us

If you have any questions about shipping:

Email: Paul@Collectingthemacabre.com